tracPulse brings collection, correlation, alerting, remote control, automation and reporting together in a single agentless platform purpose-built for Windows environments — with an AI assistant that never leaves your server.
Fleet dashboard
A single pane of glass: online assets, health severity breakdown, top consumers, and a live collection-status banner showing exactly which endpoints are reporting.
Live per-asset monitor
Deep-dive on any endpoint — CPU, RAM, disk and network history with sparklines, running processes and services, software inventory and per-drive utilisation.
pulseInsight
Complaint-driven root-cause analysis with a deterministic rules engine, evidence correlation, a health score, and recommended next actions.
Alerts & rules
Configurable threshold alerts for CPU, RAM, disk and network, plus service-stopped rules — all with acknowledge and resolve workflows.
Ask Pulse — AI assistant
A conversational assistant that answers questions about your fleet in plain English — with charts and follow-ups — powered by a language model that runs entirely on your own server.
Command Central
Thirteen remote-control commands — restart services, end processes, disk cleanup, USB and internet blocking, Wake-on-LAN, lock session, camera/mic disable and more — each individually enabled and fully audit-logged.
Automated scripts & auto-heal
A remediation script library with scheduled runs and condition triggers that fire when a threshold is breached — plus auto-heal that restarts critical services automatically.
Patch visibility
See pending Windows Updates across the fleet, get alerted when endpoints fall behind, and feed patch posture into each asset's health score.
Software governance
Maintain an approved-software allowlist and get alerted the moment an unapproved installation appears — with version checks and baseline drift detection per asset.
Employee self-service portal
End users get a lightweight portal showing their own machine's stats — and a report-a-problem button that lands straight in your ticket queue.
Backup & restore
Manual backup, verification and restore in every edition — with scheduled backups, off-site (FTP) destinations and retention policies on Enterprise.
Inventory & discovery
LAN scan to surface Windows hosts, plus continuously updated hardware specs and a deduplicated software catalogue with install counts.
Reporting suite
Daily and monthly branded PDFs covering health, hardware, software, alerts, watchdogs, internet usage and network — emailed or sent via WhatsApp.
Roles & users
Three built-in roles — IT Admin, IT Support and Management — so each person sees exactly what they need and nothing they shouldn't.
Audit trail
A complete record of who did what, when, and from which IP — essential for governance, security reviews and compliance.
Manager dashboard
A read-only executive view with trends and health summaries, tailored for leadership who want the headline without the detail.
Self-monitoring & proactive care
tracPulse watches its own server vitals, and our team monitors the health and performance of every deployed server from our data center — so the monitor never becomes the blind spot. Server vitals only; your data is never touched.
Flexible collection
Tune poll intervals and retention, choose how endpoints are reached, and bring in remote endpoints with optional push agents.
Command Central
Don't just watch problems. Fix them.
tracPulse turns visibility into action with thirteen remote commands, delivered over the same agentless channel used for monitoring. Every command is individually enabled in Settings, and every run is audit-logged.
Service & process control
Start and restart Windows services, end runaway processes, and let auto-heal recover critical services on its own.
Security controls
Block USB storage, cut internet access, disable camera and microphone, lock the session, and allow web access by role.
Day-to-day fixes
Run disk cleanup, repair stuck print queues with a test print, launch remote assist, and broadcast messages to users.
Power management
Wake machines with Wake-on-LAN and restart or shut them down remotely — handy for patch windows and closing time.
Multi-cadence collection that respects your network.
Not everything needs to be polled every 30 seconds. tracPulse collects at the right rhythm for each data type, so you get freshness where it matters without flooding the wire.
Fast metrics ≈ 30sCPU, RAM, disk and network sampled continuously for live charts.
Service state ≈ 3 minTrack critical Windows services without constant polling overhead.
Inventory ≈ 6hHardware and software catalogues refreshed on a slow, efficient cycle.
Tiered retentionRaw samples roll up into hourly and daily tiers automatically — months of trend history without the disk bloat.
tracPulse Mobile
The whole fleet, from your phone.
tracPulse Mobile is the companion app for IT teams who can't always be at a desk. It connects securely to your on-premises server — your data still never leaves your network.
Push notificationsCritical and warning alerts delivered straight to your phone in real time.
Remote pulseInsightTrigger a pulseInsight root-cause investigation on any asset from anywhere and review the verdict in-app.
Ticket trackingRaise, assign and track tickets end-to-end while you're on the move.
Daily reports & WhatsAppGet the daily health digest on your phone, with WhatsApp notification delivery too.
